Privacy Policy

Effective Date: November 1, 2024

Introduction

This Privacy Policy outlines how Eightgrid Limited, the operator of OgoVPN, collects, uses, and protects your personal information. We are committed to safeguarding your privacy in compliance with global standards, including GDPR and CCPA.

Compliance with Google Play Developer Program Policies

OgoVPN adheres to all relevant Google Play Developer Program Policies, including those related to Ad Fraud, Permissions, and Malware. We are committed to providing a secure, transparent, and safe app experience for our users, in accordance with these policies and our own privacy practices.

1. Data We Collect

General Information

OgoVPN collects minimal information needed to provide VPN services. This may include device ID and operating system We do not store IP addresses or browsing histories.

Account Information

For VIP services, we may collect an email address for account management. You may use a pseudonym if desired.

Connection Logs

We retain temporary connection logs, such as timestamps and protocol types, solely to monitor service quality. These logs are deleted after 48 hours.

2. Payment Information

Payment details, including subscription status and transaction IDs, are stored for verification purposes. We do not store credit card information.

3. Use of Cookies

Cookies are used on our website to store preferences. For more information, see our Cookie Policy.

4. Data Security

OgoVPN uses strong encryption and data protection practices to safeguard your information from unauthorized access, alteration, or disclosure.

5. Your Rights

Access, Modification, and Deletion

You have the right to access, correct, or delete your personal information. Requests can be made by contacting us at support@ogovpn.com.

Data Portability

If required, we can provide your data in a portable format (e.g., CSV) within 45 days.

6. Country-Specific Regulations

European Union

OgoVPN complies with GDPR and provides full rights to users in the EU, including the right to be forgotten, data portability, and restriction of processing.

California (CCPA)

Under CCPA, we provide California residents with rights to access, delete, or restrict data usage, and we do not sell personal data.

Nevada

OgoVPN does not sell personal data of any users, including Nevada residents.

7. Children’s Data

Our services are not intended for anyone under 18. We do not knowingly collect data from minors.

8. Changes to Privacy Policy

This Privacy Policy may be updated periodically. Continued use of our Services after updates constitutes acceptance of the revised policy.

Contact Us

For any questions or concerns, contact us at: support@ogovpn.com.