Privacy Policy
Effective Date: November 1, 2024
Introduction
This Privacy Policy outlines how Eightgrid Limited, the operator of OgoVPN, collects, uses, and protects your personal information. We are committed to safeguarding your privacy in compliance with global standards, including GDPR and CCPA.
Compliance with Google Play and Appstore Developer Program Policies
OgoVPN adheres to all relevant Google Play Developer Program Policies and Appstore policies including those related to Ad Fraud, Permissions, and Malware. We are committed to providing a secure, transparent, and safe app experience for our users, in accordance with these policies and our own privacy practices.
1. Data We Collect
General Information
OgoVPN collects minimal information needed to provide VPN services. This may include device ID and operating system We do not store IP addresses or browsing histories.
Account Information
For VIP services, we may collect an email address for account management. You may use a pseudonym if desired.
Connection Logs
We retain temporary connection logs, such as timestamps and protocol types, solely to monitor service quality. These logs are deleted after 48 hours.
2. Payment Information
In-App Purchases and Usage Data
Ogo VPN offers access to premium services viaone-time, non-renewing in-app purchases handled securely through the Apple App Store.
We do not collect or store your billing or payment information. All purchase transactions are managed through Apple’s systems.
We may store limited, non-personal purchase metadata(such as the plan type and expiration time) solely for the purpose of enabling access to paid features within the app.
Reward System
Ogo VPN includes an optional reward system where users can earnReward Minutes by:
- Checking in daily
- Watching rewarded video ads
Reward Minutes are stored locally and used only to unlocktemporary access to Booster Servers. They are not tied to your personal data, are not transferable, and have no monetary value.
Refunds and Purchase Management
All refund and purchase-related inquiries are handled by Apple. For assistance, visit:https://reportaproblem.apple.com
3. Use of Cookies
Cookies are used on our website to store preferences. For more information, see our Cookie Policy.
4. Data Security
OgoVPN uses strong encryption and data protection practices to safeguard your information from unauthorized access, alteration, or disclosure.
5. Your Rights
Access, Modification, and Deletion
You have the right to access, correct, or delete your personal information. Requests can be made by contacting us at support@ogovpn.com.
Data Portability
If required, we can provide your data in a portable format (e.g., CSV) within 45 days.
6. Country-Specific Regulations
European Union
OgoVPN complies with GDPR and provides full rights to users in the EU, including the right to be forgotten, data portability, and restriction of processing.
California (CCPA)
Under CCPA, we provide California residents with rights to access, delete, or restrict data usage, and we do not sell personal data.
Nevada
OgoVPN does not sell personal data of any users, including Nevada residents.
7. Children’s Data
Our services are not intended for anyone under 18. We do not knowingly collect data from minors.
8. Changes to Privacy Policy
This Privacy Policy may be updated periodically. Continued use of our Services after updates constitutes acceptance of the revised policy.
Contact Us
For any questions or concerns, contact us at: support@ogovpn.com.